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Telephone:
0121 3300203 | 07557 682626
UNIT 2F PEARSALL DRIVE, Oldbury, West Midlands, B69 2RA

Customer reviews of Shocars

At Shocars we pride ourselves on the great service we provide to all our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible. Our cars are always the best priced cars like-for-like in the UK, which has resulted in us having hundreds of happy customers all around the UK.

But don't just take our word for it, see what some of our customers have to say about us on AutoTrader...

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Shocars

Shocars
5
5.0

All 303 customer reviews

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  • 5

    High quality, considerate and outstanding service. Excellent car purchase.

    By Anonymous on 13 January 2025 | Verified purchase

    This was absolutely outstanding in every respect. In a preceding year where I have to deal with some fairly disreputable business people, it was an absolute joy to deal with Bal, in particular, and this company. Their cars are all extremely well maintained and the service was considerate. I would strongly recommend Shocars to anybody.

    Reply from Shocars on 14/01/25

    Thank you for the lovely review, I am thrilled I was able to supply you with such a great car. Your words are very much appreciated, it really means a lot to me! Thanks again and happy motoring,


  • 5

    10/10 Experience

    By Anonymous on 24 December 2024 | Verified purchase

    Great experience, Shocars were able to source exactly what we were looking for & even got the car collected. Would highly recommend & will use in the future.

    Reply from Shocars on 29/12/24

    Many thanks for sharing your experience and for rating us with a 5 star review, we’re so grateful you gave us the opportunity to find your desired vehicle. Hope you’re enjoying your recent purchase. Kind Regards Shocars.


  • 5

    First class service and excellent cars

    By Michael Lakey on 22 November 2024 | Verified purchase

    Diligence and integrity are just two words to describe the excellent experience I had recently at Shocars. I would recommend this company and service to anyone and the owner Bal is what makes this company first class Thank you Michael Lakey

    Reply from Shocars on 22/11/24

    Thanks for this review Mike, it is greatly appreciated as it shows other potential customers that they can 100% trust me, which will give them the reassurance they need when travelling to Shocars. As you know I really pride Shocars on my customer service and also my expertise. Wishing you all the best, Bal


  • 5

    By Anonymous on 05 November 2024 | Verified purchase

    Good service. Good guy.

    Reply from Shocars on 07/11/24

    Thank you for the 5 star review, I really appreciate you travelling to me from Scotland and the trust you put into Shocars. Best regards Bal.


  • 5

    Excellent dealership.

    By EF on 31 October 2024 | Verified purchase

    Excellent dealership. Top quality service and top quality cars. I highly recommend Spotted a rare lexus that i've been looking for. Very few on sale. Seen the ad but it didn't have pics yet as the car was being prepped. called next day and Bal took the time to describe the car to me in detail. He was honest about its imperfections e.g stone chips etc. Having read other reviews here he sounded like a trustworthy person so i put down a deposit and reserved the car based on his description. From chatting with him it appeared that he only stocks high quality cars i.e those that have had few owners, less miles and well kept. As live around London i could only collect the car on the weekend. I was a accommodated on a Sunday. Also finally when pics were available i was sent the pics during the week. When i arrived on Sunday i was given the key and was let to take my time inspecting the car on my own. I was very satisfied with the condition of the car. It was as described and you could tell that time and effort was spent into prepping it for sale. The car was clean both inside and out it looked like it had a proper detail with proper products that didn't leave behind smear marks. The leather interiors despite being light cream were spotless. One piece of feedback i have is that perhaps when prepping it would be good to have the engine bay detailed as well. the engine bay on my car was dirty you could tell no one has been under there to clean it in a while. But its a lexus so this is normal for these cars. After the inspection we went for a test drive. The test drive was long enough for me to make a decision. After the test drive i was shown all relevant docs e.g. service history V5C etc. Paid the remaining amount. Was reminded to tax it and was on my way with my new to me car. A few days later i had a follow up message checking to see if everything is ok. Overall great dealership with excellent service. I would highly recommend buying a used car from a small deslership like this rather than bigger dealerships where everything is impersonal. My last car purchase was in stark contrast to this. Information was hid from me and the vehicle was sold to me without a basic valet. Hence i am a bit more appreciative of the service shocars provided.

    Reply from Shocars on 05/11/24

    Thank you for the review and for taking the time to elaborate into so much detail. Yes I hear so many stories about customer's negative experiences they've had that it gives me real pride to be different and good at what I do! I really appreciate you taking the time out to write this review, it really means a lot to me to get the 5 stars, I have also taken your feedback onboard thank you! Wishing you all the best, Kind Regards Bal


  • 5

    Shocars makes buying a second hand car a relaxed pleasure.

    By Anonymous on 20 October 2024 | Verified purchase

    We bought a car from Bal at Shocars online / before we saw it. A low mileage 2015 Lexus NX 300 It was clean and well presented. Everything was right and ready to go. Bal was a pleasure to deal with and very understanding when we slipped up. He keeps a few interesting cars and seems to be shrewd on his purchases, which is good for customers.

    Reply from Shocars on 24/10/24

    Hello Both I'm delighted your happy with your purchase and trusted me to secure the vehicle in question without viewing. Hope your still enjoying your purchase it was a pleasure to have met with you both. Kind Regards Bal


  • 5

    Professional company

    By John Charnock on 01 October 2024 | Verified purchase

    Great experience, clearly a professional trader - delighted with our car. Would recommend.

    Reply from Shocars on 25/10/24

    Hello John Yes is was a simple and easy deal, many thanks for your kind words most appreciated. Kind Regards Bal


  • 5

    Top tier service!

    By Anonymous on 11 August 2024 | Verified purchase

    From the moment I arrived through the door till I left, I was blown away by the hospitality provided. The car was described exactly as it was over the phone after looking at the pictures online, it also drove beautifully and I knew I had to purchase it on the day and take it home with me. Would definitely purchase from here again


  • 5

    5 stars for Shocars again

    By Simran Uppal on 05 August 2024 | Verified purchase

    Absolutely brilliant service. I have been using Shocars ever since I purchased my first car. Bals customer service is second to non, he is knowledgeable and always gets the best deal possible.


  • 5

    By Julian Richard on 05 June 2024 | Verified purchase

    We purchased a car from sho cars for our daughter's 17th birthday as a surprise she had no idea. Bal was absolutely 1st class from the first phone call .we visited a few days later and purchased as a surprise without her knowing bal helped in every way he could to arrange collection a week later .he is a gentleman and I would not hesitate to recommend him and his garage it high end quality cars at sensible prices with no pushy sales pitch. We would not hesitate to buy from him again!!!

    Reply from Shocars on 11/06/24

    Julian it is lovely of you to have taken the time to write this 5 star review, it means the world to us, especially from the someone who is well established in the car industry himself, totally delighted for your daughter it’s so nice when a plan comes together. Thanks again all the best Bal.