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Telephone:
0121 3300203 | 07557 682626
UNIT 2F PEARSALL DRIVE, OLDBURY, WEST MIDLANDS, B69 2RA

Customer reviews of Shocars

At Shocars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Shocars

Shocars
5
5.0

Based on 124 customer reviews

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  • 5

    A professional and positive experience.

    By Jayne W on 05 July 2018 | Verified purchase

    Viewing was by appointment only, but the car was ready and available for a test drive when requested. They let us look round by ourselves for as long as we liked, with no hard sell and were friendly and helpful. All the paperwork and finance checks were made available and the buying process was professional but laid back. Very positive experience.

    Reply from Shocars on 15/07/18

    We are always totally delighted to get positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. We hope you enjoy your new purchase and look forward to seeing you again.


  • 5

    Shocars go the extra mile

    By Sara C on 01 July 2018 | Verified purchase

    Customer service was excellent. Staff went out of their way to make the purchase of our caras smooth as possible

    Reply from Shocars on 15/07/18

    We are always totally delighted to get positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. We hope you enjoy your new purchase and look forward to seeing you again.


  • 5

    Car purchase

    By Sukwinder U on 22 June 2018 | Verified purchase

    Staff are professional, comprehensive and customer focused in there approach. No pressure selling. Would use this retailer again.

    Reply from Shocars on 15/07/18

    We are always totally delighted to get positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. We hope you enjoy your new purchase and look forward to seeing you again.


  • 5

    Great and friendly car sales!

    By Robin F on 17 June 2018 | Verified purchase

    Total no pressure sale. The staff are welcoming, friendly and extremely helpful. It made buying a car a very enjoyable experience.

    Reply from Shocars on 15/07/18

    We are always totally delighted to get positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. We hope you enjoy your new purchase and look forward to seeing you again.


  • 5

    Great experience. Will be using again

    By Kully N on 13 June 2018 | Verified purchase

    Called the owner and met him within the hour. Deal was done very smoothly and professionally. Clean and tidy garage, very impressed. Lovely owner who is passionate about his cars.

    Reply from Shocars on 15/07/18

    We are always totally delighted to get positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. We hope you enjoy your new purchase and look forward to seeing you again.


  • 5

    An outstanding service!

    By Ranjit R on 10 June 2018 | Verified purchase

    We have had an outstanding experience in purchasing a car with Shocars. This is not the first time we have bought from Shocars. Again we have had a five star service. Bal has found the exact car we wanted. His knowledge of cars is of a high standard. As always his professional attitude was of a high quality and standard.

    Reply from Shocars on 15/07/18

    We are always totally delighted to get positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. We hope you enjoy your new purchase and look forward to seeing you again.


  • 5

    Top class experience, look no further!

    By Josh A on 03 June 2018 | Verified purchase

    I have bought many cars over the years with a mixed bag of experiences and I must say dealing with Shocars was a joy from start to finish, a far better personalised experience than a corporate, franchised dealership. Bal is a real car enthusiast, investing his own money sourcing the very best examples of the best cars around. It was a real thrill standing amongst amazing cars for sale, including models from Porsche, Ferrari, Mercedes, BMW and Audi. Their approach is professional, thorough and fun. From the first conversation Bal helped establish the parameters of the potential deal, so there are no misunderstandings or misconceptions. Once the deal was struck the communication and purchase process was professional. I happily recommend Shocars to any individual looking for their next car. When the time comes I will ask Bal to help source my next car for me.

    Reply from Shocars on 15/07/18

    We are always totally delighted to get positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. I completely understood the need to give you a very honest and detailed description on the telephone based on the fact you were flying in from Glasgow and had previously suffered a bad experience with another dealership. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. We hope you enjoy your new purchase and look forward to seeing you again. We really appreciated the gift you gave us, so thoughtful, thank you and thank you for your valued custom!


  • 5

    Overwhelmed with the professionalism

    By Raman S on 21 May 2018 | Verified purchase

    I was overwhelmed with the high level of professionalism I received when purchasing my wife’s new car.

    Reply from Shocars on 27/05/18

    We are always totally delighted to get positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. We hope you enjoy your new purchase and look forward to seeing you again.


  • 5

    Honest, excellent tailored service

    By Carl L on 19 May 2018 | Verified purchase

    I recently purchased a car from Shocars and have to say that the service was excellent. Having previously researched both the cars I was interested and the guide prices I found Shocars to be the first place to provide an honest and fair valuation without any of the sales pressures. They were helpful in explaining additional extras around the cars and general feedback around mechanical aspects which were in line with what a mechanic (friend) had told me. The cars are well liked after and prepared and a fair price was offered for mine. They have a variety of cars that suit all tastes from what I could see and were run the way an independent dealer should, with personal, approachable and knowledgeable staff. This was genuinely the best experience I've had with a dealership and the process was smooth and professional. When I come to trade in again this will be my first port of call. Superb.

    Reply from Shocars on 15/07/18

    Thank you for your shining 5-star review Carl, you know I enjoyed our transaction as much as you did, a very interesting person and I won't be forgetting our chats. We are always totally delighted to get positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. We hope you enjoy your new purchase and look forward to seeing you again.


  • 5

    Great place

    By Jade R on 17 May 2018 | Verified purchase

    Very good service, very knowledgeable, really good value

    Reply from Shocars on 15/07/18

    We are always totally delighted to get positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. We hope you enjoy your new purchase and look forward to seeing you again.


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