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Telephone:
0121 3300203 | 07557 682626
UNIT 2F PEARSALL DRIVE, Oldbury, West Midlands, B69 2RA

Customer reviews of Shocars

At Shocars we pride ourselves on the great service we provide to all our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible. Our cars are always the best priced cars like-for-like in the UK, which has resulted in us having hundreds of happy customers all around the UK.

But don't just take our word for it, see what some of our customers have to say about us on AutoTrader...

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Shocars

Shocars
5
5.0

Based on 219 customer reviews

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  • 5

    Highly recommended, first class.

    By Jessica A on 27 July 2020 | Verified purchase

    Our experience with Bal at Shocars could not have been better. The whole experience was refreshing. I have not dealt with a dealer before with better communication skills, who is more genuine and who makes you feel more at ease with the whole process. Not only was the car better than what we ever hoped for, so was the service and I genuinely couldn’t recommend Shocars enough!!

    Reply from Shocars on 30/07/20

    Many thanks for your super review Jessica! We are delighted to know you are very impressed with the customer experience as we always strive to give the very best we can. We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again, stay safe.


  • 5

    Just what you need when buying a quality used car!

    By Mandy K on 20 July 2020 | Verified purchase

    This is the third time I have used the services of Bal at Shocars in as many years and I have no complaints whatsoever. Bal gives excellent, efficient, and friendly service and is always a pleasure to do business with. He is totally honest. Bal's knowledge of his cars is immense and unsurpassed and the presentation of his vehicles is superb with between 15 and 100 quality photos of each car for sale together with a comprehensive description and history. Always highly professional and straightforward to deal with and far less complex than showroom type operation where you never meet the owner. No doubt I will be using Shocars services again in the future for my next purchase.

    Reply from Shocars on 21/07/20

    Thank you Mandy, for both your valued custom and for taking the time to leave an excellent review. It is very pleasing to know we have delivered again on the high standards of customer service we set ourselves at Shocars and greatly appreciate your continued support of our business. We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again, stay safe.


  • 5

    Great place to buy a car.

    By Hywell W on 18 July 2020 | Verified purchase

    Very good service car was perfect. Thanks alot Shocars!

    Reply from Shocars on 19/07/20

    We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again, stay safe.


  • 5

    Spot on. Top company

    By Chris O on 13 July 2020 | Verified purchase

    Spot on. Bal very easy to deal with. Would highly recommend

    Reply from Shocars on 15/07/20

    Thank you Chris for your concise review that says it all. It was our pleasure. We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again, stay safe.


  • 5

    Subaru Legacy

    By Szymon H on 10 July 2020 | Verified purchase

    Its been a week since we visited Shocars and we are very happy with our new car. We had a very nice and professional experience. This is our first-bought car and whole process was very clear and easy ! 5 stars !

    Reply from Shocars on 15/07/20

    Thank you Szymon for your fantastic review and custom. We are so delighted that you had such a pleasurable first-time car buying experience! We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again, stay safe.


  • 5

    Merc GLC - absolutely perfect

    By Lorna T on 06 July 2020 | Verified purchase

    Travelling a 180 mile round trip to pick up a vehicle purchased online that I hadn’t seen was daunting and something I hadn’t done before but what can I say . The car , perfect , customer journey , perfect , Bal - a true gent who only wants a genuinely happy customer. I WILL recommend Bal and I WILL without doubt use him again .

    Reply from Shocars on 10/07/20

    Thank you for the time taken to share your experience Lorna, such a lovely review. We are totally delighted you were happy with our customer service and it is great to know you felt the spirit of the business as we always strive to offer the very best customer experience. It was an absolute pleasure to meet you and members of your family. You have purchased a beautiful car and we hope you enjoy the use of it. We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. We hope you enjoy your new purchase and look forward to seeing you again, stay safe.


  • 5

    M135i BMW

    By Paul D on 28 June 2020 | Verified purchase

    Superb customer service , great car . Only criticism was poor part exchange valuation on my car , but other than that I would have been 5 stars .

    Reply from Shocars on 10/07/20

    We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again, stay safe.


  • 5

    Spectacular Shocars

    By Simran U on 26 June 2020 | Verified purchase

    I contacted Shocars for help finding my first car, and within a week i owned and collected my first car! I told them exactly what i wanted and they provided it to excellent standards. The customer service was second to non, they were quick , reliable and very easy to work with. There was no pushy sales, It was just humble, helpful and straight to the point. I will always go to Shocars first for any future cars.They made the process of buying a car so simple and straight forward especially for a first timer! Highly recommend.

    Reply from Shocars on 10/07/20

    Thank you Simran for your wonderful review. A detailed review and we are very pleased to read this. Great customer care and service are qualities which are very important to us at Shocars, and reviews like yours reinforces these values we hold so dear. We are so delighted that you had such a pleasurable first-time car buying experience! We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. We wish you safe and enjoyable driving in your new car and look forward to seeing you again, stay safe.


  • 5

    Saab 9-3t aero

    By Adrian N on 25 June 2020 | Verified purchase

    Friendly & down to earth, would Definitely recommend. 👍

    Reply from Shocars on 25/06/20

    We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again, stay safe.


  • 5

    Genuine vehicle, lovely showroom, great bloke.

    By Nick H on 15 June 2020 | Verified purchase

    Sakesman was so easy to deal with, really genuine, caring, friendly service. He won't buy a vehicle he personally doesn't like, so you are only buying a lovely vehicle from him. Very happy with our van purchase, good value, very nice condition. All our queries answered promptly. A pleasure to buy from, so convienient too just off the M5.

    Reply from Shocars on 20/06/20

    Thank you Nick for your kind words it really is truly appreciated. In fact, your review was a very special one for us as it was our 200th AutoTrader Review! We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again, stay safe.