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Telephone:
0121 3300203 | 07557 682626
UNIT 2F PEARSALL DRIVE, Oldbury, West Midlands, B69 2RA

Customer reviews of Shocars

At Shocars we pride ourselves on the great service we provide to all our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible. Our cars are always the best priced cars like-for-like in the UK, which has resulted in us having hundreds of happy customers all around the UK.

But don't just take our word for it, see what some of our customers have to say about us on AutoTrader...

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Shocars

Shocars
5
5.0

Based on 247 customer reviews

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  • 5

    Love my new car

    By Anonymous on 01 May 2021 | Verified purchase

    Fantastic service, would definitely go back when another car is needed.


  • 5

    Seat leon cupra black ST

    By Andrew B on 06 April 2021 | Verified purchase

    This was my first time using Shocars, I spoke to Bal and he was very efficient at answering all my questions, he let me test drive the car keeping covid safe, he was very honest and upfront all the way through the deal and didnt try knocking me down on the trade in. We did the deal all in one visit which was very helpful as we travelled down from North Yorkshire, and as the DVLA website was down he took me to a nearby post office so we could tax the car and drive it back. All in all it was a very pleasant experience and would highly recommend Shocars if they have a vehicle that takes your fancy

    Reply from Shocars on 07/04/21

    Hi Andrew, Hope you are enjoying the new car and the additional performance. I expect some heads are turning with the recent purchase. It's a little gem, hope you enjoy it! So pleased I met all your expectations.


  • 5

    Excellent customer focused service and reliability

    By SUKHWINDER U on 04 April 2021 | Verified purchase

    Just purchased my second car from shocars. Exceptional professional and sound service as the first time. Will use again next time.

    Reply from Shocars on 06/04/21

    Hi Suki, your welcome! Thank you so much for your 5 Star positive feedback. We are pleased that you are happy with your new car. We always strive to ensure 100% customer satisfaction, look forward to being able to offer you the same customer experience again if not better.


  • 5

    Great showroom & Staff

    By SAMUEL A on 02 April 2021 | Verified purchase

    Easy hand off, lovely staff, great customer care and great showroom

    Reply from Shocars on 07/04/21

    Hello Sam. Thank you so much for your 5 Star positive feedback. I'm delighted that you are happy with your new car. look forward to being able to offer you the same customer experience again if not better.


  • 5

    Faultless process

    By Stephen C on 02 April 2021 | Verified purchase

    Can't fault the process, helpful friendly service. From my experience I would recommend to anyone

    Reply from Shocars on 07/04/21

    Hi Steve. Many thanks for your kind words and trusting us during such a difficult time to buy a car. All the best Bal.


  • 5

    Car sale,march 2022

    By NEIL T on 02 April 2021 | Verified purchase

    All good,nice person to deal with.will definitely use again,if needed.

    Reply from Shocars on 07/04/21

    Hello Neil. many thanks for your kind words and such a swift transaction.


  • 5

    Great service, one of the best dealers around

    By VENELIN V on 01 April 2021 | Verified purchase

    Amazing service from Bal, from start to finish. Over the years this is the best dealership I dealt with for used cars. The car still runs great few weeks on and no issues. Would definitely go back again in a few years when its time to change.

    Reply from Shocars on 06/04/21

    Thank you Venelin for your concise review that says it all. We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. We understand in these strange times confidence and ease to purchase is more important than ever so we are so pleased you felt assurance throughout. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again


  • 5

    Best car purchasing experience ever!

    By SALLY M on 27 February 2021 | Verified purchase

    Mutual trust is the most important factor when buying (and selling) a vehicle, chosen and committed to online, from an infinite range of possibilities ... For me, the process has to be continued by telephone, with numerous negotiations taking place (especially during Covid) regarding completion and delivery of our dream car from Shocars. The whole process took place within less than 24 hours and never once was the integrity of the deal threatened in any way. Patience, understanding and care was shown by the seller at every stage, whilst also remaining professional and confident in his marketing. Utmost respect going forward and unhesitating recommendation!

    Reply from Shocars on 07/04/21

    Hello Sally. Thank you so much for trusting me during covid 19 to help with supplying your new car. All the best Bal.


  • 5

    5* garage

    By Lee P on 26 February 2021 | Verified purchase

    5* buying the vehicle I purchased was perfect no faults, selling to me was a breeze, advert was as described and not over priced like many other garages, would buy again from here without any consideration Thank you

    Reply from Shocars on 07/04/21

    Hello Lee, Enjoy your new van and thank you so much for your 5 Star positive feedback. I am pleased that you are happy with the van. We always strive to ensure 100% customer satisfaction, look forward to being able to offer you the same customer experience again if not better.


  • 5

    Exceptional customer service

    By Carolyn H on 13 February 2021 | Verified purchase

    The whole experience was very professional. All my questions were answered quickly and efficiently. The whole deal went very smoothly from start to finish. I would definitely recommend buying a car from Shocars.

    Reply from Shocars on 07/04/21

    Hello Carolyn. I'm glad you enjoyed the whole car buying experience I hope your enjoying the lovely car and I hope to maintain a quality service.