By Neil S on 13 July 2017 | Verified purchase

I bought a 2012 BMW 328i from Shocars. From the first contact I received amazing customer service. I requested extra detailed photos of seats and certain parts of the car even though their advert did show all of the car and they was more then happy to oblige. They sent me all the photos and details I requested immediately. They answer every question possible thoroughly and was very honest, even though I contacted them on several occasions. The car was exactly as listed and mentioned and if perfect condition, with a full valet recently done. They also offered to pick me up from the local train station and was friendly and professional through out. I would highly recommend being a car from this dealership if you want an honest, friendly and trustworthy seller.

By Ian H on 23 June 2017 | Verified purchase

Was a pleasure to deal with Bal at Shocars, he is a great guy, no pressure sale, gave me the keys to look round the car while he was in his office which I liked not having someone look over your shoulder. So happy with the BMW I brought from him.

Reply from Shocars on 29/06/17

We are always totally delighted to get positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. We hope you enjoy your rare car.

By Alan H on 19 June 2017 | Verified purchase

Excellent sevice from Shocars Bal was very helpfull and answered all our questions . Presentation of the car was faultless Wtotal pleasureould certainally recommend this dealer & would buy another car from Bal without hesitation

By Dave B on 16 June 2017 | Verified purchase

Definitely not some dodgy backstreet car dealer. Right from the first phone call Bal has been a pleasure to deal with. His customer service is 2nd to none. Nothing was too much trouble. He left us to look at the car without any pressure. Answered any questions we had. Did us a good deal. Sorted all paperwork without a fuss. Very happy with the car. Would recommend him to anyone and would certainly buy another car from him.

By Matthew H on 13 June 2017 | Verified purchase

Friendly Service, Good to deal with. Will keep in mind for my next purchase!

By Ben D on 04 June 2017 | Verified purchase

Very pleased with my new car. Bal was very helpful and informative and provided all round excellent customer service.

By Damien C on 03 June 2017 | Verified purchase

Dealt with Bal, really looked after me great doing business with you guys highly recommended and been a pleasure. Got me my dream car..... Thanks again

By Sandeep K on 02 June 2017 | Verified purchase

Fantastic and professional service. The cars are top quality and one of a kind. I would recommend anyone who is looking for a new car to visit shocars in oldbury. Bal is an absolutely amazing guy who will look after you and you will receive a top rated service. This is my second purchase off shocars and I will definitely use them and recommend them again

Reply from Shocars on 29/06/17

Thank you Sandeep for coming back to Shocars for your 2nd purchase this year. We are always totally delighted to get positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers.

By Jim H on 25 May 2017 | Verified purchase

Bal is very welcoming and friendly, the car and all the documents where ready when I arrived. even got a proper cup Tea.

By Gurjit T on 25 May 2017 | Verified purchase

Baljit was exceptional from the start of the process to the end , I have purchased a few cars over the years from various dealers , and this experience rates amongst the very best Very knowledgeable and very professional, picked my wife and I up from the station. All formalities completed in a very professional manner, I was delighted with the service EXCEPTIONAL