By Nathan Lee P on 27 January 2021 | Verified purchase

I purchased a Skoda Superb estate in immaculate condition of Bal at Shocars, buying a car while the nation was on lockdown was a very strange experience but Bal was on hand to reassure me! We initially had a phone call about the car and shortly afterwards Bal did a video guide of the car via WhatsApp. The car was exactly as advertised including the condition & service history. Bal put a new 12 months mot on the car for me and offered a click and collect service. I am very happy with the car and the service I received was impeccable, a rare find but a very trustworthy company and would highly recommend!

Reply from Shocars on 06/04/21

Hello Nathan. Thanks for such a lovely review that says it all. It was our pleasure. We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. We understand in these strange times confidence and ease to purchase is more important than ever so we are so pleased you felt assurance throughout. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again.

By Robert A on 24 January 2021 | Verified purchase

Bal was a gent from start to finish, it was a pleasure to purchase my new car from him. Communication was perfect, responding quickly and answered all my questions straight away. The car was as described, in immaculate condition and based on the other cars in the showroom, he only selects the very best. Overall service was brilliant and would 100% recommend Shocars to anyone.

Reply from Shocars on 06/04/21

Hello Rob. We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope your enjoying your purchase and look forward to seeing you again, stay safe.

By Jeff B on 23 January 2021 | Verified purchase

very good service ,despite covid everything went smoothly with my purchase would definitely recommend shocars

Reply from Shocars on 07/04/21

Hello Jeff. Thank you for your great review your feedback is very much appreciated.

By David G on 20 January 2021 | Verified purchase

Shocars were very professional and helpful. The whole buying experience was a pleasure. I would highly recommend this company and would definitely use them again in the future.

Reply from Shocars on 07/04/21

Hello David. Thank you for your fantastic review I'm very pleased to have provided great service.

By Steve H on 29 December 2020 | Verified purchase

Thoroughly professional. Excellent communication during the whole process. Great car! Many thanks Shocars.

Reply from Shocars on 30/12/20

Thank you Steve for your concise review that says it all. It was our pleasure. We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. We understand in these strange times confidence and ease to purchase is more important than ever so we are so pleased you felt assurance throughout. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again, stay safe. Merry Christmas and a Happy New Year!

By Luke A on 23 December 2020 | Verified purchase

Amazing customer service, made me feel satisfied with my purchase. Amazing team, went above and beyond to help me make my decision easier for my vehicle. Explained everything of what I needed to know about the vehicle. would be attending again once I get another car.

Reply from Shocars on 24/12/20

We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. We understand in these strange times confidence and ease to purchase is more important than ever so we are so pleased you felt assurance throughout. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again, stay safe. Merry Christmas and a Happy New Year!

By ALEX H on 01 December 2020 | Verified purchase

Bal at Shocars was an honest dealer who sold me an excellent car at a very fair price, as well as offering an honest part exchange for my old car. He was very easy to deal with and everything went very smoothly. Can't recommend Bal and Shocars enough.

Reply from Shocars on 24/12/20

Thank you for the time taken to share your experience Alex, such a lovely review. We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. We understand in these strange times confidence and ease to purchase is more important than ever so we are so pleased you felt assurance throughout. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again, stay safe. Merry Christmas and a Happy New Year!

By Darius K on 11 November 2020 | Verified purchase

Excellent. Vehicle description on auto-trader was on the spot. Owner was very informative, punctual and friendly. Price advertised was the price paid, no additional fees like some other dealers tried to add. Would recommend and use this dealer again.

Reply from Shocars on 18/11/20

Thank you for your shining 5-star review Darius. It was an absolute pleasure in liaising and assisting you in purchasing your new car. Feedback like yours gives us so much joy knowing we have provided you an excellent customer experience with honesty and integrity as we do with all our fantastic customers. We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again, stay safe.

By Terry S on 25 October 2020 | Verified purchase

Shocars were an absolute pleasure to deal with. I have found that buying cars over the years has been a stressful experience!, especially if you add in finance, part exchange, etc.. shocars made it stress free!. Because of me being busy with work they were happy to open up on a Sunday morning and the whole process was dealt with in no time at all.. i would definitely recommend, and I'll certainly be keeping an eye on their future stock for when it's time for an upgrade.. cheers guys 👍

Reply from Shocars on 18/11/20

Thank you for the time taken to share your experience Terry, such a lovely review. Great customer care and service are qualities which are very important to us at Shocars, and reviews like yours reinforces these values we hold so dear. You have purchased a beautiful car and we hope you enjoy the use of it. We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again, stay safe.

By Stephen C on 03 October 2020 | Verified purchase

Absolute pleasure meeting Bal. The Toyota Avensis estate was totally as described, beautifully presented and a sheer to delight to drive. I could not believe how nice this car looked when we arrived at Shocars. The Toyota looked fantastic on Live cam but in real life it was on another level! I found the entire experience nothing but a pleasurable one, lovely and relaxed. Bal is very honest, very helpful and above all genuine. I would not hesitate to use Shocars again. Thank you Bal for the stunning car and service you provided.

Reply from Shocars on 10/10/20

Many thanks for your super review Stephen! It was an absolute pleasure in meeting and assisting you in purchasing your new car. Feedback like yours gives us so much joy knowing we have provided you an excellent customer experience with honesty and integrity as we do with all our fantastic customers. We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again, stay safe.