By Stephen C on 03 October 2020 | Verified purchase

Absolute pleasure meeting Bal. The Toyota Avensis estate was totally as described, beautifully presented and a sheer to delight to drive. I could not believe how nice this car looked when we arrived at Shocars. The Toyota looked fantastic on Live cam but in real life it was on another level! I found the entire experience nothing but a pleasurable one, lovely and relaxed. Bal is very honest, very helpful and above all genuine. I would not hesitate to use Shocars again. Thank you Bal for the stunning car and service you provided.

Reply from Shocars on 10/10/20

Many thanks for your super review Stephen! It was an absolute pleasure in meeting and assisting you in purchasing your new car. Feedback like yours gives us so much joy knowing we have provided you an excellent customer experience with honesty and integrity as we do with all our fantastic customers. We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again, stay safe.

By Matthew P on 03 October 2020 | Verified purchase

Top bloke, professional and down to earth. Collected car in great condition. Even stopped open late for me due to my work hours. Very helpful and sorted everything out for me!

Reply from Shocars on 10/10/20

We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again, stay safe.

By Zacch H on 17 September 2020 | Verified purchase

Very professional service. The car provided was as said in the description. One happy customer. Will be doing business with Shocars again in the future.

Reply from Shocars on 20/09/20

We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again, stay safe.

By Les B on 31 August 2020 | Verified purchase

made an appointment to view the and he was there when he said.. given the keys to look around and left alone with no pressure.

Reply from Shocars on 03/09/20

We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again, stay safe.

By John B on 30 August 2020 | Verified purchase

Buying a car from Shocars was a very positive expeience. The proprietor was friendly, courteous, helpful and patient. He readily granted my request to test drive the car on a motorway. The car was exactly as described in the advert and was beautifully prepared - pretty much like new. It drove very well on test and continued to drive well on the 100 mile journey back to my home. The proprietor was very helpful in expediting the part exchange and purchase. Buying a used car can be quite a tense experience, but in this case was as good as it could be and I expect to enjoy the fine car I have bought.

Reply from Shocars on 03/09/20

Thank you for the time taken to share your experience John, such a lovely review. We are totally delighted you were happy with our customer service and it is great to know you felt the spirit of the business as we always strive to offer the very best customer experience. You have purchased a beautiful car and we hope you enjoy the use of it. We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. We hope you enjoy your new purchase and look forward to seeing you again, stay safe.

By Alexander B on 18 August 2020 | Verified purchase

Found the perfect car we wanted a lovely blue VW golf. It was a superb spec, well kept and maintained. Shocars, gave us an excellent service from the minute we made contact. Very easy to deal with and accommodating and picked us up from the station and talked us through everything, explaining all about the car and how it operated and helped us through all the paperwork. We were very impressed and would definitely buy from Shocars again

Reply from Shocars on 28/08/20

Thank you Alex for leaving such an excellent review, you know I enjoyed our transaction as much as you did, a very interesting person and I won't be forgetting our chats. We are so pleased you had a pleasurable car buying experience as this is exactly what we strive to do and your feedback proves we always do our best. We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again, stay safe.

By Lili M on 09 August 2020 | Verified purchase

The Car was in perfect condition as described. Bal was the kindest and most helpful man staying open later to allow us to travel from Yorkshire mid-week. Honest videos of the car were provided on request. Bal was so kind and helpful and organised everything so I could drive away in hours. Thank you so much, the car is a dream!

Reply from Shocars on 11/08/20

Thank you for your shining 5-star review Lili. It was an absolute pleasure in meeting and assisting you in purchasing your new car. Feedback like yours gives us so much joy knowing we have provided you an excellent customer experience with honesty and integrity as we do with all our fantastic customers. We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. t Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again, stay safe.

By J S on 07 August 2020 | Verified purchase

This is our third car from Shocars, Bal’s attention to detail is impressive, he managed to source us a Porsche with all the specifications we were after and gave us great value for our px. Fantastic service would recommend to others.

Reply from Shocars on 11/08/20

Thank you very much James for your loyal and valued custom. It is indeed wonderful to hear you've been delighted with our services and we look forward to continue offering the same level of service you've been accustomed to. We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again, stay safe.

By Adrian H on 04 August 2020 | Verified purchase

Car was as described in the advert. dealer was very welcoming and dealt with all my questions very well, i purchased the porsche cayenne on the same day and all paperwork was completed quickly and I left with the new vehicle within a few hours I would highly reccomend this honest straight talking dealership. I looked at over 15 other cayennes which I wasn't happy with until 8 found shocars in Oldbury I will be back when I require another car thank you so much Bal its been a pleasant and enjoyable experience

Reply from Shocars on 11/08/20

Thank you Adrian for leaving such an excellent review, you know I enjoyed our transaction as much as you did, a very interesting person and I won't be forgetting our chats. We are so pleased you had a pleasurable car buying experience as this is exactly what we strive to do and your feedback proves we always do our best. We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again, stay safe.

By Jessica A on 27 July 2020 | Verified purchase

Our experience with Bal at Shocars could not have been better. The whole experience was refreshing. I have not dealt with a dealer before with better communication skills, who is more genuine and who makes you feel more at ease with the whole process. Not only was the car better than what we ever hoped for, so was the service and I genuinely couldn’t recommend Shocars enough!!

Reply from Shocars on 30/07/20

Many thanks for your super review Jessica! We are delighted to know you are very impressed with the customer experience as we always strive to give the very best we can. We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again, stay safe.