By Steve H on 29 December 2020 | Verified purchase

Thoroughly professional. Excellent communication during the whole process. Great car! Many thanks Shocars.

Reply from Shocars on 30/12/20

Thank you Steve for your concise review that says it all. It was our pleasure. We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. We understand in these strange times confidence and ease to purchase is more important than ever so we are so pleased you felt assurance throughout. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again, stay safe. Merry Christmas and a Happy New Year!

By Luke A on 23 December 2020 | Verified purchase

Amazing customer service, made me feel satisfied with my purchase. Amazing team, went above and beyond to help me make my decision easier for my vehicle. Explained everything of what I needed to know about the vehicle. would be attending again once I get another car.

Reply from Shocars on 24/12/20

We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. We understand in these strange times confidence and ease to purchase is more important than ever so we are so pleased you felt assurance throughout. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again, stay safe. Merry Christmas and a Happy New Year!

By ALEX H on 01 December 2020 | Verified purchase

Bal at Shocars was an honest dealer who sold me an excellent car at a very fair price, as well as offering an honest part exchange for my old car. He was very easy to deal with and everything went very smoothly. Can't recommend Bal and Shocars enough.

Reply from Shocars on 24/12/20

Thank you for the time taken to share your experience Alex, such a lovely review. We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. We understand in these strange times confidence and ease to purchase is more important than ever so we are so pleased you felt assurance throughout. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again, stay safe. Merry Christmas and a Happy New Year!

By Darius K on 11 November 2020 | Verified purchase

Excellent. Vehicle description on auto-trader was on the spot. Owner was very informative, punctual and friendly. Price advertised was the price paid, no additional fees like some other dealers tried to add. Would recommend and use this dealer again.

Reply from Shocars on 18/11/20

Thank you for your shining 5-star review Darius. It was an absolute pleasure in liaising and assisting you in purchasing your new car. Feedback like yours gives us so much joy knowing we have provided you an excellent customer experience with honesty and integrity as we do with all our fantastic customers. We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again, stay safe.

By Terry S on 25 October 2020 | Verified purchase

Shocars were an absolute pleasure to deal with. I have found that buying cars over the years has been a stressful experience!, especially if you add in finance, part exchange, etc.. shocars made it stress free!. Because of me being busy with work they were happy to open up on a Sunday morning and the whole process was dealt with in no time at all.. i would definitely recommend, and I'll certainly be keeping an eye on their future stock for when it's time for an upgrade.. cheers guys 👍

Reply from Shocars on 18/11/20

Thank you for the time taken to share your experience Terry, such a lovely review. Great customer care and service are qualities which are very important to us at Shocars, and reviews like yours reinforces these values we hold so dear. You have purchased a beautiful car and we hope you enjoy the use of it. We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again, stay safe.

By Stephen C on 03 October 2020 | Verified purchase

Absolute pleasure meeting Bal. The Toyota Avensis estate was totally as described, beautifully presented and a sheer to delight to drive. I could not believe how nice this car looked when we arrived at Shocars. The Toyota looked fantastic on Live cam but in real life it was on another level! I found the entire experience nothing but a pleasurable one, lovely and relaxed. Bal is very honest, very helpful and above all genuine. I would not hesitate to use Shocars again. Thank you Bal for the stunning car and service you provided.

Reply from Shocars on 10/10/20

Many thanks for your super review Stephen! It was an absolute pleasure in meeting and assisting you in purchasing your new car. Feedback like yours gives us so much joy knowing we have provided you an excellent customer experience with honesty and integrity as we do with all our fantastic customers. We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again, stay safe.

By Matthew P on 03 October 2020 | Verified purchase

Top bloke, professional and down to earth. Collected car in great condition. Even stopped open late for me due to my work hours. Very helpful and sorted everything out for me!

Reply from Shocars on 10/10/20

We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again, stay safe.

By Zacch H on 17 September 2020 | Verified purchase

Very professional service. The car provided was as said in the description. One happy customer. Will be doing business with Shocars again in the future.

Reply from Shocars on 20/09/20

We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again, stay safe.

By Les B on 31 August 2020 | Verified purchase

made an appointment to view the and he was there when he said.. given the keys to look around and left alone with no pressure.

Reply from Shocars on 03/09/20

We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again, stay safe.

By John B on 30 August 2020 | Verified purchase

Buying a car from Shocars was a very positive expeience. The proprietor was friendly, courteous, helpful and patient. He readily granted my request to test drive the car on a motorway. The car was exactly as described in the advert and was beautifully prepared - pretty much like new. It drove very well on test and continued to drive well on the 100 mile journey back to my home. The proprietor was very helpful in expediting the part exchange and purchase. Buying a used car can be quite a tense experience, but in this case was as good as it could be and I expect to enjoy the fine car I have bought.

Reply from Shocars on 03/09/20

Thank you for the time taken to share your experience John, such a lovely review. We are totally delighted you were happy with our customer service and it is great to know you felt the spirit of the business as we always strive to offer the very best customer experience. You have purchased a beautiful car and we hope you enjoy the use of it. We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. We hope you enjoy your new purchase and look forward to seeing you again, stay safe.