By David C on 18 December 2018 | Verified purchase

Brilliant service from initial contact to getting Mercedes delivered to my home address at a very reasonable price. Very honest and no pushy sales. Purchased vehicle without viewing so was hesitant. Worked out really well and vehicle is excellent as described. Thank you again

Reply from Shocars on 03/03/19

David it was an absolute pleasure dealing with you. You trusted me and paid me without even seeing the car, something that even after all the years in business I still find heartwarming. We are always totally delighted to get positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. You will always be very welcome here and I hope to speak to you again soon, thanks again, Shocars.

By Chris G on 02 December 2018 | Verified purchase

Shocars as a company are a credit to car sales and Iam glad that I gave them my business. I found the car on Autotrader on the Sunday, made contact with each other on the Monday and agree’d to pick the car up on the Thursday. As I live up in Aberdeen, it was quite a distance to travel, but I knew that the car was a great find - low mileage and only one owner from new. I flew down to Birmingham and jumped onto a train to the nearest station to Shocars, where I was picked up by Bal and taken to the garage. Bal’s customer service was excellent, really positive and helpful throughout the process. Thank you again Regards, Chris

Reply from Shocars on 03/03/19

Thank you for your shining 5-star review Chris, you know I enjoyed our transaction as much as you did, a very interesting person and I won't be forgetting our chats. We are always totally delighted to get positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. We hope you enjoy your new purchase and look forward to seeing you again.

By Richard S on 16 November 2018 | Verified purchase

Bal picked me up from the train station and was a pleasure to deal with. No pressure, able to answer questions and has a great overall setup. Will definitely use again.

Reply from Shocars on 03/03/19

We are always totally delighted to get positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. We hope you enjoy your new purchase and look forward to seeing you again.

By Tan T on 14 November 2018 | Verified purchase

Very positive experience throughout the buying process. There was no hard sell, and the seller clearly knew his cars inside out. The car even developed a fault between placing a deposit and when I completed the transaction (it happens) and it was promptly rectified at their cost, with Shocars ringing me a week later to confirm all was well. 10/10 would buy from again.

Reply from Shocars on 03/03/19

We are always totally delighted to get positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. We hope you enjoy your new purchase and look forward to seeing you again.

By Tim G on 02 November 2018 | Verified purchase

Service was brilliant open and honest throughout the deal. I have now got a great spec BMW

Reply from Shocars on 03/03/19

We are always totally delighted to get positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. We hope you enjoy your new purchase and look forward to seeing you again.

By Tim R on 15 October 2018 | Verified purchase

Bal was very accommodating and was a pleasure to deal with through the whole process.

Reply from Shocars on 03/03/19

We are always totally delighted to get positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. We hope you enjoy your new purchase and look forward to seeing you again.

By Sid A on 10 October 2018 | Verified purchase

Have been searching for the right Ferrari F355 spider for a number of years. After a long search around Europe i found the right one at shocars in the uk. Absolutely exemplary customer service from the owner who picked me up from the Airport and made my life so much easier with his professionalism and knowledge and seemless sales transaction. A credit to the motor sales industry.

Reply from Shocars on 03/03/19

Thank you so much for this 5-star review Sid it was our pleasure collecting you from the airport. We will always go out of our way for any customer as we appreciate every single deal and on this one more importantly you chose to fly over to purchase the stunning Ferrari F355 Spider from our showroom. We are always totally delighted to get positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. We hope you enjoy your new purchase and look forward to seeing you in Puerto Banús.

By John S on 22 September 2018 | Verified purchase

Small independent garage based in Oldbury. Owner was a pleasure to deal with. He took the time to answer all our questions. The purchased car is very good and a fair deal for both parties

Reply from Shocars on 03/03/19

We are always totally delighted to get positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. We hope you enjoy your new purchase and look forward to seeing you again.

By Lorraine F on 18 September 2018 | Verified purchase

From my first call to viewing and driving away I wasn’t pressured into a sale. But to be fair the quality off the cars had me on first viewing. Polite, no rushing sale and good price for my trade in. Saved seller as would use again. One happy lady owner.

Reply from Shocars on 03/03/19

We are always totally delighted to get positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. We hope you enjoy your new purchase and look forward to seeing you again.

By Mohiuddin M on 17 September 2018 | Verified purchase

Im thankful to shocars for selling me such a wonderful car ( Skoda Superb from 2013 ) . Its been 2 weeks now and im enjoying the pleasure of driving it. I was also given one year third party warranty for an additional cost, which gives us a peace of mind. I was able to sort out all the paperwork and left with the car on my first and only visit. I was helped with all the paperwork , which was done comfortably in the office. Very professional and courteous service.Thanks. Unfortunately, I was made to wait for the money to be transferred, which could take upto 2 hours (online transfer), but i understand they cant release the car until payment is made. Im glad and thankful that all was done in one meeting though ! P.S. Make the payment ASAP if you plan to drive away with your car. (Then you can do the Insuarance and Tax bit)

Reply from Shocars on 03/03/19

We are always totally delighted to get positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. Unfortunately, without cleared funds it is within our business policy not to allow release of any vehicles. We apologise for any inconvenience caused and hope you are enjoying you new purchase.