By Chris O on 13 July 2020 | Verified purchase

Spot on. Bal very easy to deal with. Would highly recommend

Reply from Shocars on 15/07/20

Thank you Chris for your concise review that says it all. It was our pleasure. We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again, stay safe.

By Szymon H on 10 July 2020 | Verified purchase

Its been a week since we visited Shocars and we are very happy with our new car. We had a very nice and professional experience. This is our first-bought car and whole process was very clear and easy ! 5 stars !

Reply from Shocars on 15/07/20

Thank you Szymon for your fantastic review and custom. We are so delighted that you had such a pleasurable first-time car buying experience! We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again, stay safe.

By Lorna T on 06 July 2020 | Verified purchase

Travelling a 180 mile round trip to pick up a vehicle purchased online that I hadn’t seen was daunting and something I hadn’t done before but what can I say . The car , perfect , customer journey , perfect , Bal - a true gent who only wants a genuinely happy customer. I WILL recommend Bal and I WILL without doubt use him again .

Reply from Shocars on 10/07/20

Thank you for the time taken to share your experience Lorna, such a lovely review. We are totally delighted you were happy with our customer service and it is great to know you felt the spirit of the business as we always strive to offer the very best customer experience. It was an absolute pleasure to meet you and members of your family. You have purchased a beautiful car and we hope you enjoy the use of it. We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. We hope you enjoy your new purchase and look forward to seeing you again, stay safe.

By Paul D on 28 June 2020 | Verified purchase

Superb customer service , great car . Only criticism was poor part exchange valuation on my car , but other than that I would have been 5 stars .

Reply from Shocars on 10/07/20

We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again, stay safe.

By Simran U on 26 June 2020 | Verified purchase

I contacted Shocars for help finding my first car, and within a week i owned and collected my first car! I told them exactly what i wanted and they provided it to excellent standards. The customer service was second to non, they were quick , reliable and very easy to work with. There was no pushy sales, It was just humble, helpful and straight to the point. I will always go to Shocars first for any future cars.They made the process of buying a car so simple and straight forward especially for a first timer! Highly recommend.

Reply from Shocars on 10/07/20

Thank you Simran for your wonderful review. A detailed review and we are very pleased to read this. Great customer care and service are qualities which are very important to us at Shocars, and reviews like yours reinforces these values we hold so dear. We are so delighted that you had such a pleasurable first-time car buying experience! We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. We wish you safe and enjoyable driving in your new car and look forward to seeing you again, stay safe.

By Adrian N on 25 June 2020 | Verified purchase

Friendly & down to earth, would Definitely recommend. 👍

Reply from Shocars on 25/06/20

We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again, stay safe.

By Nick H on 15 June 2020 | Verified purchase

Sakesman was so easy to deal with, really genuine, caring, friendly service. He won't buy a vehicle he personally doesn't like, so you are only buying a lovely vehicle from him. Very happy with our van purchase, good value, very nice condition. All our queries answered promptly. A pleasure to buy from, so convienient too just off the M5.

Reply from Shocars on 20/06/20

Thank you Nick for your kind words it really is truly appreciated. In fact, your review was a very special one for us as it was our 200th AutoTrader Review! We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again, stay safe.

By Vinod T on 28 May 2020 | Verified purchase

I bought a used Mercedes the contactless service due to covid was well managed by shocars, a truely great firm please buy from them with complete confidence.

Reply from Shocars on 08/06/20

We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again, stay safe.

By Michael H on 25 May 2020 | Verified purchase

Such a pleasure to deal with.lovely guy nothing too much trouble easy to talk to.arranged an appointment to suit me social distancing fully adhered to.his selection of cars is impressive.he sells beautiful tidy clean and low mileage vehicles.

Reply from Shocars on 08/06/20

We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again, stay safe.

By Nicholas S on 23 May 2020 | Verified purchase

Excellent service, from first contact to final purchase. Very easy to cantact and no sales pressure or hassle. Woud recommend and will personally be using again when required.

Reply from Shocars on 08/06/20

We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. We hope you enjoy your new purchase and look forward to seeing you again.