By Anonymous on 05 November 2024 | Verified purchase

Good service. Good guy.

Reply from Shocars on 07/11/24

Thank you for the 5 star review, I really appreciate you travelling to me from Scotland and the trust you put into Shocars. Best regards Bal.

By EF on 31 October 2024 | Verified purchase

Excellent dealership. Top quality service and top quality cars. I highly recommend Spotted a rare lexus that i've been looking for. Very few on sale. Seen the ad but it didn't have pics yet as the car was being prepped. called next day and Bal took the time to describe the car to me in detail. He was honest about its imperfections e.g stone chips etc. Having read other reviews here he sounded like a trustworthy person so i put down a deposit and reserved the car based on his description. From chatting with him it appeared that he only stocks high quality cars i.e those that have had few owners, less miles and well kept. As live around London i could only collect the car on the weekend. I was a accommodated on a Sunday. Also finally when pics were available i was sent the pics during the week. When i arrived on Sunday i was given the key and was let to take my time inspecting the car on my own. I was very satisfied with the condition of the car. It was as described and you could tell that time and effort was spent into prepping it for sale. The car was clean both inside and out it looked like it had a proper detail with proper products that didn't leave behind smear marks. The leather interiors despite being light cream were spotless. One piece of feedback i have is that perhaps when prepping it would be good to have the engine bay detailed as well. the engine bay on my car was dirty you could tell no one has been under there to clean it in a while. But its a lexus so this is normal for these cars. After the inspection we went for a test drive. The test drive was long enough for me to make a decision. After the test drive i was shown all relevant docs e.g. service history V5C etc. Paid the remaining amount. Was reminded to tax it and was on my way with my new to me car. A few days later i had a follow up message checking to see if everything is ok. Overall great dealership with excellent service. I would highly recommend buying a used car from a small deslership like this rather than bigger dealerships where everything is impersonal. My last car purchase was in stark contrast to this. Information was hid from me and the vehicle was sold to me without a basic valet. Hence i am a bit more appreciative of the service shocars provided.

Reply from Shocars on 05/11/24

Thank you for the review and for taking the time to elaborate into so much detail. Yes I hear so many stories about customer's negative experiences they've had that it gives me real pride to be different and good at what I do! I really appreciate you taking the time out to write this review, it really means a lot to me to get the 5 stars, I have also taken your feedback onboard thank you! Wishing you all the best, Kind Regards Bal

By Anonymous on 20 October 2024 | Verified purchase

We bought a car from Bal at Shocars online / before we saw it. A low mileage 2015 Lexus NX 300 It was clean and well presented. Everything was right and ready to go. Bal was a pleasure to deal with and very understanding when we slipped up. He keeps a few interesting cars and seems to be shrewd on his purchases, which is good for customers.

Reply from Shocars on 24/10/24

Hello Both I'm delighted your happy with your purchase and trusted me to secure the vehicle in question without viewing. Hope your still enjoying your purchase it was a pleasure to have met with you both. Kind Regards Bal

By John Charnock on 01 October 2024 | Verified purchase

Great experience, clearly a professional trader - delighted with our car. Would recommend.

Reply from Shocars on 25/10/24

Hello John Yes is was a simple and easy deal, many thanks for your kind words most appreciated. Kind Regards Bal

By Anonymous on 11 August 2024 | Verified purchase

From the moment I arrived through the door till I left, I was blown away by the hospitality provided. The car was described exactly as it was over the phone after looking at the pictures online, it also drove beautifully and I knew I had to purchase it on the day and take it home with me. Would definitely purchase from here again

By Simran Uppal on 05 August 2024 | Verified purchase

Absolutely brilliant service. I have been using Shocars ever since I purchased my first car. Bals customer service is second to non, he is knowledgeable and always gets the best deal possible.

By Julian Richard on 05 June 2024 | Verified purchase

We purchased a car from sho cars for our daughter's 17th birthday as a surprise she had no idea. Bal was absolutely 1st class from the first phone call .we visited a few days later and purchased as a surprise without her knowing bal helped in every way he could to arrange collection a week later .he is a gentleman and I would not hesitate to recommend him and his garage it high end quality cars at sensible prices with no pushy sales pitch. We would not hesitate to buy from him again!!!

Reply from Shocars on 11/06/24

Julian it is lovely of you to have taken the time to write this 5 star review, it means the world to us, especially from the someone who is well established in the car industry himself, totally delighted for your daughter it’s so nice when a plan comes together. Thanks again all the best Bal.

By Ranjit Kaur on 17 May 2024 | Verified purchase

I needed someone to help me find a suitable car, when I contacted Bal, and spoke to him I automatically knew I could trust him to do this for me. When he found my ideal car I was so pleased and so relieved that he listened to what I needed and gave me honest advise. I love my new car and appreciate all the help Bal gave me. Bal was so professional and supportive. I would recommend anyone who is not sure of what they need, to visit Shocars. You won't be disappointed.

Reply from Shocars on 22/05/24

Hello Ranjit, thank you so much for sharing your view with Shocars and taking the time to write such a beautiful review, I am delighted to have met all your requirements and expectations! Always here to help enjoy your new purchase. Regards Bal

By Abdul Hameed on 04 May 2024 | Verified purchase

Good service and good communication well presented garage and cars.

Reply from Shocars on 07/05/24

Abdul, I’m glad you made the trip from Glasgow to buy your car from Shocars and drove away totally delighted, your kind words are most appreciated. Best Regards Bal.

By Shakur Nassir on 03 May 2024 | Verified purchase

Excellent service all round!!! 🚀 Extremely happy with the entire process which was made so simple. Special thanks to Bal who provided lots of clarity throughout and ensured all my questions and queries were answered. The car came in perfect condition. Couldn’t have been happier with my experience and ultimately my purchase. Will definitely be using Shocars again. Overall, I am extremely happy with the whole experience and I will be recommending Shocars to family and friends.

Reply from Shocars on 07/05/24

Massive thanks to you shak, you trusted me and allowed me to help you find your new car. Hope you enjoy the power!! Look forward to being of assistance to you and your family when you’re ready for a future replacement. Kindest Regards Bal.