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Telephone:
0121 3300203 | 07557 682626
UNIT 2F PEARSALL DRIVE, Oldbury, West Midlands, B69 2RA

Customer reviews of Shocars

At Shocars we pride ourselves on the great service we provide to all our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible. Our cars are always the best priced cars like-for-like in the UK, which has resulted in us having hundreds of happy customers all around the UK.

But don't just take our word for it, see what some of our customers have to say about us on AutoTrader...

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Shocars

Shocars
5
4.8

All 294 customer reviews

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  • 5

    In safe hands...

    By Ross Burcham on 27 May 2021 | Verified purchase

    Simply brilliant - such a straightforward purchase from Bal, who immediately put us at ease, answering all our questions quickly and honestly. If only every car purchase could be this straightforward - we will definitely be back to Bal when we're in the market for another car - keep up the good work!


  • 5

    Great customer service, great cars would definitely use again.

    By Jade Sivill on 10 May 2021 | Verified purchase

    After spotting the car I wanted on the website I rang and got thru to Bal who from start to finish was very professional and helpful. Upon arrival I had a very warm welcome and wasn't pressured into feeling 'I needed' to buy the car but Bal was very helpful with finding out and researching into getting all the history of the car I required. I am over the moon with my purchase and would definitely recommend Shocars to anyone who is looking into purchasing a new car.


  • 5

    Once again a first Class Service!!!!

    By Ranjit Rai on 06 May 2021 | Verified purchase

    Having used Shocars for the last five years, I have bought my last three cars from them. It has always been an easy process and have never had any problems with Shocars. The service from Bal is first class and the knowledge he has of cars is phenomenal. Shocars is a friendly, yet very professional place to purchase a car from. Definitely recommended!!!


  • 5

    Love my new car

    By Anonymous on 01 May 2021 | Verified purchase

    Fantastic service, would definitely go back when another car is needed.


  • 5

    Seat leon cupra black ST

    By Andrew B on 06 April 2021 | Verified purchase

    This was my first time using Shocars, I spoke to Bal and he was very efficient at answering all my questions, he let me test drive the car keeping covid safe, he was very honest and upfront all the way through the deal and didnt try knocking me down on the trade in. We did the deal all in one visit which was very helpful as we travelled down from North Yorkshire, and as the DVLA website was down he took me to a nearby post office so we could tax the car and drive it back. All in all it was a very pleasant experience and would highly recommend Shocars if they have a vehicle that takes your fancy

    Reply from Shocars on 07/04/21

    Hi Andrew, Hope you are enjoying the new car and the additional performance. I expect some heads are turning with the recent purchase. It's a little gem, hope you enjoy it! So pleased I met all your expectations.


  • 5

    Excellent customer focused service and reliability

    By SUKHWINDER U on 04 April 2021 | Verified purchase

    Just purchased my second car from shocars. Exceptional professional and sound service as the first time. Will use again next time.

    Reply from Shocars on 06/04/21

    Hi Suki, your welcome! Thank you so much for your 5 Star positive feedback. We are pleased that you are happy with your new car. We always strive to ensure 100% customer satisfaction, look forward to being able to offer you the same customer experience again if not better.


  • 5

    Great showroom & Staff

    By SAMUEL A on 02 April 2021 | Verified purchase

    Easy hand off, lovely staff, great customer care and great showroom

    Reply from Shocars on 07/04/21

    Hello Sam. Thank you so much for your 5 Star positive feedback. I'm delighted that you are happy with your new car. look forward to being able to offer you the same customer experience again if not better.


  • 5

    Faultless process

    By Stephen C on 02 April 2021 | Verified purchase

    Can't fault the process, helpful friendly service. From my experience I would recommend to anyone

    Reply from Shocars on 07/04/21

    Hi Steve. Many thanks for your kind words and trusting us during such a difficult time to buy a car. All the best Bal.


  • 5

    Car sale,march 2022

    By NEIL T on 02 April 2021 | Verified purchase

    All good,nice person to deal with.will definitely use again,if needed.

    Reply from Shocars on 07/04/21

    Hello Neil. many thanks for your kind words and such a swift transaction.


  • 5

    Great service, one of the best dealers around

    By VENELIN V on 01 April 2021 | Verified purchase

    Amazing service from Bal, from start to finish. Over the years this is the best dealership I dealt with for used cars. The car still runs great few weeks on and no issues. Would definitely go back again in a few years when its time to change.

    Reply from Shocars on 06/04/21

    Thank you Venelin for your concise review that says it all. We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. We understand in these strange times confidence and ease to purchase is more important than ever so we are so pleased you felt assurance throughout. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again