By SALLY M on 27 February 2021 | Verified purchase

Mutual trust is the most important factor when buying (and selling) a vehicle, chosen and committed to online, from an infinite range of possibilities ... For me, the process has to be continued by telephone, with numerous negotiations taking place (especially during Covid) regarding completion and delivery of our dream car from Shocars. The whole process took place within less than 24 hours and never once was the integrity of the deal threatened in any way. Patience, understanding and care was shown by the seller at every stage, whilst also remaining professional and confident in his marketing. Utmost respect going forward and unhesitating recommendation!

Reply from Shocars on 07/04/21

Hello Sally. Thank you so much for trusting me during covid 19 to help with supplying your new car. All the best Bal.

By Lee P on 26 February 2021 | Verified purchase

5* buying the vehicle I purchased was perfect no faults, selling to me was a breeze, advert was as described and not over priced like many other garages, would buy again from here without any consideration Thank you

Reply from Shocars on 07/04/21

Hello Lee, Enjoy your new van and thank you so much for your 5 Star positive feedback. I am pleased that you are happy with the van. We always strive to ensure 100% customer satisfaction, look forward to being able to offer you the same customer experience again if not better.

By Carolyn H on 13 February 2021 | Verified purchase

The whole experience was very professional. All my questions were answered quickly and efficiently. The whole deal went very smoothly from start to finish. I would definitely recommend buying a car from Shocars.

Reply from Shocars on 07/04/21

Hello Carolyn. I'm glad you enjoyed the whole car buying experience I hope your enjoying the lovely car and I hope to maintain a quality service.

By JOHN S on 10 February 2021 | Verified purchase

Great service. Totally as described. Efficient and welcoming. Covid 19 preventative measures in place. Certainly recommend Shocars.

Reply from Shocars on 07/04/21

Hello John. Many thanks for your review I always strive to provide the very best service to our customers.

By SEAN B on 02 February 2021 | Verified purchase

First car I've bought for over 20yrs after having company cars, and I've got to say Bal is a top guy who made the whole experience a pleasure and stress free. Car was bought without seeing due to COVID restrictions, which made me a little nervous, but the transparent process, FSH & video call to view the car really helped. Bal answered all questions quickly and honestly and kept me up to date with everything, communication was first class and the car condition accurately described. The car handover/collection was spot on with COVID taken seriously to keep me, the customer feeling safe. If he's got a car you like the look of, go for it, you 'll do well to find better service anywhere else.

Reply from Shocars on 06/04/21

Thank you Sean for your concise review that says it all. It was our pleasure. We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for trusting us and taking the time to write in about us online. We understand in these strange times confidence and ease to purchase is more important than ever so we are so pleased you felt assurance throughout. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again.

By Nathan Lee P on 27 January 2021 | Verified purchase

I purchased a Skoda Superb estate in immaculate condition of Bal at Shocars, buying a car while the nation was on lockdown was a very strange experience but Bal was on hand to reassure me! We initially had a phone call about the car and shortly afterwards Bal did a video guide of the car via WhatsApp. The car was exactly as advertised including the condition & service history. Bal put a new 12 months mot on the car for me and offered a click and collect service. I am very happy with the car and the service I received was impeccable, a rare find but a very trustworthy company and would highly recommend!

Reply from Shocars on 06/04/21

Hello Nathan. Thanks for such a lovely review that says it all. It was our pleasure. We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. We understand in these strange times confidence and ease to purchase is more important than ever so we are so pleased you felt assurance throughout. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again.

By Robert A on 24 January 2021 | Verified purchase

Bal was a gent from start to finish, it was a pleasure to purchase my new car from him. Communication was perfect, responding quickly and answered all my questions straight away. The car was as described, in immaculate condition and based on the other cars in the showroom, he only selects the very best. Overall service was brilliant and would 100% recommend Shocars to anyone.

Reply from Shocars on 06/04/21

Hello Rob. We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope your enjoying your purchase and look forward to seeing you again, stay safe.

By Jeff B on 23 January 2021 | Verified purchase

very good service ,despite covid everything went smoothly with my purchase would definitely recommend shocars

Reply from Shocars on 07/04/21

Hello Jeff. Thank you for your great review your feedback is very much appreciated.

By David G on 20 January 2021 | Verified purchase

Shocars were very professional and helpful. The whole buying experience was a pleasure. I would highly recommend this company and would definitely use them again in the future.

Reply from Shocars on 07/04/21

Hello David. Thank you for your fantastic review I'm very pleased to have provided great service.

By Steve H on 29 December 2020 | Verified purchase

Thoroughly professional. Excellent communication during the whole process. Great car! Many thanks Shocars.

Reply from Shocars on 30/12/20

Thank you Steve for your concise review that says it all. It was our pleasure. We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. We understand in these strange times confidence and ease to purchase is more important than ever so we are so pleased you felt assurance throughout. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again, stay safe. Merry Christmas and a Happy New Year!