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Telephone:
0121 3300203 | 07557 682626
UNIT 2F PEARSALL DRIVE, Oldbury, West Midlands, B69 2RA

Customer reviews of Shocars

At Shocars we pride ourselves on the great service we provide to all our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible. Our cars are always the best priced cars like-for-like in the UK, which has resulted in us having hundreds of happy customers all around the UK.

But don't just take our word for it, see what some of our customers have to say about us on AutoTrader...

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Shocars

Shocars
5
4.8

All 286 customer reviews

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  • 5

    Merc GLC - absolutely perfect

    By Lorna T on 06 July 2020 | Verified purchase

    Travelling a 180 mile round trip to pick up a vehicle purchased online that I hadn’t seen was daunting and something I hadn’t done before but what can I say . The car , perfect , customer journey , perfect , Bal - a true gent who only wants a genuinely happy customer. I WILL recommend Bal and I WILL without doubt use him again .

    Reply from Shocars on 10/07/20

    Thank you for the time taken to share your experience Lorna, such a lovely review. We are totally delighted you were happy with our customer service and it is great to know you felt the spirit of the business as we always strive to offer the very best customer experience. It was an absolute pleasure to meet you and members of your family. You have purchased a beautiful car and we hope you enjoy the use of it. We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. We hope you enjoy your new purchase and look forward to seeing you again, stay safe.


  • 5

    M135i BMW

    By Paul D on 28 June 2020 | Verified purchase

    Superb customer service , great car . Only criticism was poor part exchange valuation on my car , but other than that I would have been 5 stars .

    Reply from Shocars on 10/07/20

    We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again, stay safe.


  • 5

    Spectacular Shocars

    By Simran U on 26 June 2020 | Verified purchase

    I contacted Shocars for help finding my first car, and within a week i owned and collected my first car! I told them exactly what i wanted and they provided it to excellent standards. The customer service was second to non, they were quick , reliable and very easy to work with. There was no pushy sales, It was just humble, helpful and straight to the point. I will always go to Shocars first for any future cars.They made the process of buying a car so simple and straight forward especially for a first timer! Highly recommend.

    Reply from Shocars on 10/07/20

    Thank you Simran for your wonderful review. A detailed review and we are very pleased to read this. Great customer care and service are qualities which are very important to us at Shocars, and reviews like yours reinforces these values we hold so dear. We are so delighted that you had such a pleasurable first-time car buying experience! We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. We wish you safe and enjoyable driving in your new car and look forward to seeing you again, stay safe.


  • 5

    Saab 9-3t aero

    By Adrian N on 25 June 2020 | Verified purchase

    Friendly & down to earth, would Definitely recommend. 👍

    Reply from Shocars on 25/06/20

    We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again, stay safe.


  • 5

    Genuine vehicle, lovely showroom, great bloke.

    By Nick H on 15 June 2020 | Verified purchase

    Sakesman was so easy to deal with, really genuine, caring, friendly service. He won't buy a vehicle he personally doesn't like, so you are only buying a lovely vehicle from him. Very happy with our van purchase, good value, very nice condition. All our queries answered promptly. A pleasure to buy from, so convienient too just off the M5.

    Reply from Shocars on 20/06/20

    Thank you Nick for your kind words it really is truly appreciated. In fact, your review was a very special one for us as it was our 200th AutoTrader Review! We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again, stay safe.


  • 5

    Ten out of ten

    By Vinod T on 28 May 2020 | Verified purchase

    I bought a used Mercedes the contactless service due to covid was well managed by shocars, a truely great firm please buy from them with complete confidence.

    Reply from Shocars on 08/06/20

    We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again, stay safe.


  • 5

    Couldn't be easier or nicer to deal with

    By Michael H on 25 May 2020 | Verified purchase

    Such a pleasure to deal with.lovely guy nothing too much trouble easy to talk to.arranged an appointment to suit me social distancing fully adhered to.his selection of cars is impressive.he sells beautiful tidy clean and low mileage vehicles.

    Reply from Shocars on 08/06/20

    We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. At Shocars we are doing our best to abide by COVID-19 measures to make our customer experiences completely safe. We hope you enjoy your new purchase and look forward to seeing you again, stay safe.


  • 5

    Superb Customer Service and Experience.

    By Nicholas S on 23 May 2020 | Verified purchase

    Excellent service, from first contact to final purchase. Very easy to cantact and no sales pressure or hassle. Woud recommend and will personally be using again when required.

    Reply from Shocars on 08/06/20

    We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. We hope you enjoy your new purchase and look forward to seeing you again.


  • 5

    New Car Purchase

    By SANITA C on 22 May 2020 | Verified purchase

    As a first time buyer plus with the added factor of Covid- 19, Shocars certainly provided a first class service.  Bal was incredibly helpful and willing to go the extra mile to get me any information I needed on my newly purchased VW POLO which was in superb condition. He was extremely pleasant, helpful and professional from start to finish and it has been a pleasure dealing with him. The process was made straightforward and the car was very well presented, with the vehicles background clearly explained to myself. Would certainly recommend Shocars to anyone wanting to a buy a car with a 5☆ service.

    Reply from Shocars on 08/06/20

    Thank you for your shining 5-star review Sanita, we want to thank you for being a key worker, it was a pleasure for us to assist you. We thank you for everything you are doing. I am delighted you are so pleased with your new purchase! We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. We would welcome you back any time in the future and look forward to doing further business with you. Warmest regards, Shocars


  • 5

    great experience

    By Sofiane M on 12 May 2020 | Verified purchase

    Fantastic service from Bad at shocars. Nothing was too much trouble for him with the hassle free purchase of my new car. It makes a nice change to meet a salesperson that isn't pushy and is only interested in a sale. the cars around the showroom was really clean and look well looked after. I highly recommend it.

    Reply from Shocars on 17/05/20

    We are always totally delighted to receive positive feedback ensuring we are delivering a 5-star service and must thank our customers for taking the time to write in about us online. At Shocars we offer a personal service to our customers, who are made to feel very welcome and seem to enjoy the professional but informal atmosphere. We hope to continue to achieve an excellent reputation for stocking a selection of special cars and offering a personal service to our customers. We hope you enjoy your new purchase and look forward to seeing you again.